WLD SHOP

🔄 Returns & Refunds Policy

1. 🕒 Return Window

• You can return items within 7 days of receiving your order.

2. ✅ Eligibility for Returns

• Items must be unused, unopened, and in their original packaging.
• Certain items may be non-returnable due to hygiene or safety reasons.

3. 💸 Refund Process

• Refunds will be issued to the original Cash on Delivery (COD) payment method.
• Please allow up to 7 business days for processing after we receive the returned item.

4. 🔁 Exchange Option

• If you prefer, we offer exchanges for items of equal or lesser value.
• To initiate an exchange, please contact us via WhatsApp at +212 (06) 06 16 00 26.

5. 📦 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service to ensure the safe return of your item.

6. 🛑 Non-Returnable Items

• Items that have been opened, used, or damaged after delivery are not eligible for return.
• Personalized or custom-made products cannot be returned unless defective.

7. 📞 Contact Us

• For any questions or to initiate a return or exchange, please reach out to us via WhatsApp at +212 (06) 06 16 00 26.